6:00 PM on Monday night a pipe breaks under my sink and water was going everywhere. I was smart enough to turn the water off but what next!?! I called several places with no answer. Finally I left a message at Pathfinders Carpet Cleaning. I figured it was going to be another “maybe call me back tomorrow”. within ten minutes I heard from a lady at Pathfinders Carpet Cleaning. I think her name was Bonnie and she told me she would have a crew at my home within 30 minutes.
A guy names Chris showed up and I showed him my drenched kitchen, den and living room. I was ready to hear he’d be back tomorrow but that wasn’t the case. He started extracting the water out of my carpets and told me his backup was on his way to help dry my house out. Those guys stayed working on my house till 10:00 PM extracting every bit of water out of my house. I was just finishing up repairing my broken pipe when Chris & his help were already putting their equipment back in their trucks. Yes I was totally freaked out but Pathfinders saved me that night. I won’t look for carpet cleaning anymore. It will be Pathfinders for me for ever.
Pathfinders quick service saved me a frustrating evening and quite a bit of money because of their fast service. I’m going to call them back and request those same guys come out and clean all of my carpets. Thank you Pathfinders.
Tim Smith
August 2, 2017
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